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Privacy Policy

Last updated on: March 1, 2010

We respect the privacy of your information and are committed to protecting your privacy. This Privacy Policy will identify the information we collect about you and the information we collect about your use of the services and the VirtuosoTV Website. This Privacy Policy also explains Virtuoso’s online information practices. A separate section disclosing our privacy policy for children is set forth below in the last paragraph of this document.

The Information We Collect and the Way We Use Information

At the time you register on our Website, you will be required to submit a valid email address and to create a password. If you are a parent or guardian and would like to allow your children to access and use the Website, you can also select usernames and passwords for each of your children. We will collect your billing information, including your credit card number and billing address, when you register so that we can process your subscription to our Website. If you are registering as a Registered Student, we may also ask you for other information, including, but not limited to, the type of instrument you or your child plays, and the name of your designated Registered Instructor.

We do not sell, rent, or in any other way use personal information collected during your use of the Website without your permission. The designated Registered Instructor of a Registered Student will have access to its Registered Students’ name and the type of instrument you or your child plays. We will notify you if we need to share your personal information to a third party because we believe it is necessary to investigate or stop illegal activities or because we are required to respond to court orders, subpoenas or other legal process.

We may communicate with you through your email address to provide administrative notices regarding your Website account. We may also communicate with you through your email address to provide you with newsletters and special offers and to notify you of updates, changes and improvements to the VirtuosoTV Website, unless you opt-out of receiving these communications.

We may passively collect information by automatically gathering general statistical information about the Website when you use certain services on the VirtuosoTV Website, such as IP address, pages viewed, number of visitors, the date and time of your visit, browser type, etc. In doing so, we do not reference you by individual name or email address. We use this data in the aggregate to determine how often visitors use parts of the Website so we can improve the Website and customize the Website’s content, layout and services. We may provide this statistical information to third parties, but when we do so we will not provide personal information without your permission.

We may use any feedback you provide to us for any purpose. We will not include your personal information with such feedback without your prior consent.

VirtuosoTV may also use “cookie” files to store information about you and to better serve your needs by creating a customized website that fits your needs. Some features of the Website may be available only through the use of a cookie. A cookie is a small amount of information that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and to enable us to access your account information so you do not have to re-enter it, gather statistical information about usage by Users, research visiting patterns, and help target advertisements based on User interest. Preference and option configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often and certain features of the Website may be unavailable.


We employ reasonable and current security methods to prevent unauthorized access, maintain data accuracy, and ensure correct use of information. All registration pages are protected with Secure Socket Layer (“SSL”) encryption. Account information of Registered Users is password protected. We recommend that you do not share your password with any other person. VirtuosoTV’s personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session. This is to help ensure that others cannot access your personal information if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Whenever you voluntarily disclose personal information online, for example, in public areas or through email, that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secured. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Music Room Chat, Bulletin Boards, Shared Calendar, Video Conferencing and other Forums

The VirtuosoTV Website may include interactive features such as chat rooms, bulletin boards, shared calendars, video conferencing and other forums. Any personal information posted in publically accessible areas may become available to anyone having access to the Internet. Please use your discretion and be careful when you provide any personal information in these publically accessible areas. VirtuosoTV accepts no liability for any content posted on any such forums on the Website.

How You Can Update, Correct or Delete Your Information

You can access the information that we collect online and maintain through normal updating methods. To update, correct or delete this information, you can contact VirtuosoTV at admin@VirtuosoTV.com. Your account can be deleted or deactivated, but doing so will result in your not being able to access certain services.

Third Party Practices

The privacy policy of any advertiser, promotional service, or link to another website appearing on the VirtuosoTV Website may differ from VirtuosoTV’s Privacy Policy. We encourage you to read that policy before responding to any advertising or promotional offer.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We may contact Registered Users by email, and shall also post a notice of changes on the Website, when and if the terms of this Privacy Policy are amended.

Contacting VirtuosoTV, LLC

Please contact admin@VirtuosoTV.com. if you have any questions regarding this Privacy Policy.

Your Consent

By using the VirtuosoTV Website, you consent to the collection and use of this information in the manner we describe.

Additional Information regarding Children’s Privacy

We respect the privacy of children and do not collect any more personal information than is reasonably necessary to enable them to access and participate on our Website. We may collect a child’s name, email address and the type of instrument(s) played. We may use the information we collect from children for the fulfillment of a requested transaction, for record keeping, for marketing, to enable children to participate in a chat room or bulletin board, to respond to children’s specific requests, and to allow children to participate in activities such as: contests, subscription to an online newsletter, voting in polls, to tailor or customize the Website experience, to communicate with a designated Registered Instructor and to network with other Registered Users

Parents can review the information that we have collected from their children online, prevent the further use or maintenance of such information, or direct the deletion of their children’s personal information by emailing us at admin@VirtuosoTV.com. or contacting us at:

VirtuosoTV, LLC

156 Canterbury Road
Rochester, NY 14607